Shipping

We currently ship within the United States. We're working on more countries — if you'd like us to let you know when we reach yours, email support@tishmash.com.

Every item is printed to order — nothing ships from stock — so your delivery date is production time plus transit time.

How long it takes

Most orders arrive within 10 business days, anywhere in the US. Since every TishMash item is custom-generated and printed specifically for you, that window is production plus transit to your door. You'll receive a tracking number as soon as it ships.

Business days are Monday to Friday, excluding US public holidays. Orders are produced at the US facility closest to your delivery address, which keeps transit short.

These are estimates, not guarantees. Weather, peak season, and carrier backlogs can add time. If your order passes 10 business days with no delivery, contact us and we'll trace it.

Cost

Shipping is calculated at checkout based on your address and chosen speed, and is shown in full before you pay.

Shipping is free on orders of 3 items or more.

Taxes and duties

Sales tax is calculated and charged at checkout where it applies to your state.

Because we produce domestically, orders carry no import duties. If an order ever needs to ship from outside the US and duties aren't collected at checkout, we'll tell you before you pay.

Tracking

You'll get a confirmation email at checkout and a second email with tracking as soon as the carrier scans your package. Tracking can take up to 24 hours to show its first movement — that's normal and doesn't mean anything is wrong.

You can also ask our assistant in the workspace about any order — it can look up status for you.

Addresses

Please double-check your delivery address at checkout. We can correct an address only before the order enters production; after that the print file and shipping label are already with our production partner.

If a package is returned to us as undeliverable because of an incorrect address, we'll contact you to arrange a reshipment at cost.

Multiple items

Items in one order may be produced at different facilities and can arrive in separate packages on different days. You're charged shipping once. If part of your order hasn't arrived and the rest has, give it a few days before assuming it's lost.

Delays and lost packages

If your order is significantly past its estimate, or tracking has stopped updating, contact us at support@tishmash.com. Items lost in transit are reprinted or refunded — see our Returns & Refunds Policy.

Questions: support@tishmash.com · See also our Returns & Refunds Policy and Terms & Conditions.